My new starter is a direct employee…

All direct employees are automatically added to Competency Cloud once they go live in Oracle. However, there are a few additional checks that our team must do before you will be able to view their training record. If your new starter is still not visible on Competency Cloud after 2 working days of starting with the business, please get in touch and we can investigate for you.

My new starter is a subcontractor, agency, or contingency worker…

For any non-direct new starters, we will need a new starter form to be completed and submitted to the team – the form is attached at the bottom of this page. All fields on the form must be completed. Please submit your completed form to the team using this form, selecting the ‘Add a new subcontract worker’ option. Please also attach copies of any training certificates the individual currently holds and we will update their records accordingly.