Getting started with self-booking on Competency Cloud

For Employees

1. Log into Competency Cloud.
2. Browse the training course catalogue or use the filters at the top of the page.
3. For free-to-attend courses (e.g. Learning Lives), select Self-Enrol.
4. For training that requires approval, select Request Enrolment.
5. Track the status of your requests on the Enrolment Requests page and send reminders to your line manager if needed.

For Managers

1. Log into Competency Cloud.
2. Review any pending training requests from your team either from the homepage or from the Team Enrolment Requests page.
3. Approve or reject requests as appropriate, providing a valid cost code where required.
4. Employees will be notified of the outcome automatically.

FAQs

What's changed?
You can now self-enrol yourself onto eligible courses and request bookings for other training directly through Competency Cloud. 

Which courses can I enrol onto myself?
Some courses, such as Learning Lives sessions, are available for immediate self-enrolment. Other courses require line manager approval before a booking can be confirmed.

Do I still need manager approval?
Some training still requires line manager approval before a booking can be confirmed.

Does requesting a course guarantee me a place?
No. For courses that require approval, your place is not confirmed until your line manager has approved the request. You'll be notified once a decision has been made.

How will I know if my request has been approved?
You'll receive a notification from Competency Cloud when your line manager approves or rejects your request. If your request is approved, you'll also receive a booking confirmation email containing the course details and an RSVP link that you can use to add the event to your calendar. You can also check the status of your requests at any time on the Enrolment Requests page.

Can my manager book training for me?
Yes. Line managers can book training directly for members of their team through Competency Cloud by using the Enrol Others option in the course catalogue. In these cases, no additional approval is required and the booking is confirmed immediately.

Can I still access my e-learning and training records?
 Yes. These features haven't changed and remain available as before.